Delivery

Shipments

Lash Plus provides free shipping within Australia for orders over $100 AUD and free international shipping for orders over $350 AUD. 

Orders placed by 2 pm AEST Monday to Thursday are guaranteed for dispatching that the same day.  Other Packages are generally dispatched on the same or following business day, after receipt of payment and are shipped via AusPost Express Service.

Features:

  • Tracking
  • Up to $100 of compensation
  • Carbon neutral parcel delivery

Please ensure your address is correct.

Lash Plus will provide you with a link to track your package online.  For more details on specific services, please see the links below;

AusPost Domestic - https://auspost.com.au/business/shipping/domestic-shipping/parcel-post
AusPost International - https://auspost.com.au/business/shipping/international-shipping/international-standard

Shipping includes handling and packing fees as well as postage costs.

For overseas destinations, customers can expect the following delivery times as indicated by postal service (provider will depend on the destination country):

  • New Zealand - 3-5 business days
  • Asia Pacific - 5-12 business days
  • Western Europe - 5-12 business days
  • North America/Middle East - 7-12 business days
  • All other destinations - 8-14 business days

Adhesives

Due to the sensitive nature of eyelash extension adhesives, orders containing adhesive are only shipped between Monday to Thursday (9 am-5 pm) AEST. This to minimise the risk of the adhesive being stored in a non-airconditioned environment for a long period of time.

Once your order has shipped the conditions of the return policy will apply.

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